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I was shopping at a dollar tree store in Fairlawn Ohio along with my 3 children. At 8:45 the lady announced that they would be closing at 9.

We continued to wrap up our shopping at that time. At 8:55 she announced we had 5 minutes left. We started to head to the checkout when at 9 on the dot the cashier met us at the end of the aisle we were in and said that the store is closed, the registers were off and we could not check out. My children started crying because they couldn't get what they picked out.

We had at least $100.00 of merchandise. I asked the clerk for the customer service phone number and none of the 3 who were working had the number or knew were to get it. I let them know that I shop at several different dollar tree stores at night due to covid 19 and none of them have ever put us out at closing. They didn't care and preceded to say we had to leave.

My girls who are 4 and 8 also were yelled at by 2 of the clerks for running through the store. First of all if they were running I am the one to say something not them. There was none else in the store the whole time we were shopping. And it is a very small store.

The clerks were just rude for no reason.

Ive never had such a bad experience shopping at doallar tree. I will never shop at this location again!!

Location: Cleveland, Ohio

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But they told you when they were closing. You didn’t believe it

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