Dollar Tree Stores Reviews

Show reviews that mention
store dollar tree dollar manager tree customer customers cashier service employees
Showing 88 of 1581 reviews Clear filter
Filter review

Very rude

Was in the store heard a employee on her phone and was saying the F word while she was on her phone. She was not in employee dress clothes. She just kept staring at me. At first I thought it was a customer then I heard over the Intercom that someone needed something and I seen her walk up front. I asked her what her name was and she said it was none of my business. When I went to check out I asked the little girl that was a cashier and she said her name was Lindsey. I must say that Lindsey has a very potty mouth and is very rude. The store I was at is in Sellersburg, Indiana
View full review
ID
#3246695 Review #3246695 is a subjective opinion of poster.
Location
Charlestown, Indiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lighting

My name is Cindy and I live in Watertown Wisconsin and I know our Dollar Tree is a big profitable store. What is the matter that corporate can't replace or fix the lighting on the store there's like three letters left that are lit. I asked staff about it and she told me that they have been asking for several years to no avail I told her that maybe some customer complaints will make a difference so that's why I'm writing if I don't have this to the correct Personnel please forward it. Thank you
View full review
ID
#3242287 Review #3242287 is a subjective opinion of poster.
Location
Watertown, Wisconsin
Pros
  • Good store great prices
  • All priced a dollar some stores
  • Store convenience

Questions about online

There were no problems. I have never ordered online and was trying to understand the shipping or see if there was a store locator for items that I can pickup. I wanted to save on shipping cost. Evidently, you dont have that as an option. It would be nice to have because I have friends and relatives in different states that I could have get items for me. Im sure it would be hard to keep track of though, so not a big deal.
View full review
ID
#3161214 Review #3161214 is a subjective opinion of poster.
Location
Fort Wayne, Indiana

Unsafe conditions

I was visit in your establishment Located Whitehorse Rd., Stratford, NJ 08084 was approached by an individual that came out of nowhere scared the living daylights out of me because theres insufficient lighting that doesnt even work I reported to the manager and the manager said that Dave reported several times so theres a Work ticket in this very unsafe for people visit in your establishment with a possible to getting robbed or mugged in a dark parking lot my number is 609-828-**** if you wish to reach out to me
View full review
ID
#3088850 Review #3088850 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Bad worst ever

I had a horrible experience with the management. Shw was was awful. I lost it it on her. Otger people gave me money
View full review
ID
#3076317 Review #3076317 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Loss
$6
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Overcharged my account by $68.08

You charged my account 3 times for the same transaction and would like my my back as soon as possible and thank you

User's recommendation: Get better employees.

View full review
ID
#3069908 Review #3069908 is a subjective opinion of poster.
Location
Farmers Branch, Texas
Loss
$68
Preferred solution
Full refund
New Reviewer

Need to get rehired

Family passed in another state and I left the company without an excuse and the manger put me down as no rehire

User's recommendation: To go for Suceess.

View full review
ID
#2990731 Review #2990731 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Cancel order

Order went through before I clicked continue. Want to cancel due to shipping cost. I thought it was free shipping to store

User's recommendation: Be careful when ordering.

View full review
ID
#2977817 Review #2977817 is a subjective opinion of poster.
Preferred solution
Full refund

Couldn't get order

I was unable to set up an account because it would not accept any variation of characters and numbers according to what is required in order to establish a password. Very frustrating not only that but Im not even able to access dollar tree.com on my laptop because it says its restricted and I have no earthly idea why that would be possible. I can access that website using my iPad with no problems.

User's recommendation: Website needs to be more user-friendly when setting up passwords.

View full review
ID
#2916148 Review #2916148 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor customer service

She never greeted us coming in. We waited a bit before she stopped to decorating to wait on us at the register. Then, proceeded to talk to one of the patrons and just completely ignore this didn't tell him how much the ticket was and didn't even pull the receipt off and hand it to us thank you and have a nice day or anything, we had to get our own receipt.
View full review
ID
#2779801 Review #2779801 is a subjective opinion of poster.
Location
Winter Springs, Florida
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unauthorized charges

Dollar Tree Stores - Unauthorized charges
On June 20th I was charged 3 times for $9.09 pertaining to a transaction at the DOLLAR TREE located at 13206 N 7TH ST STE PHOENIX AZ. I have called customer service multiple times and left multiple messages to get a refund for the two extra charges that were done on my card because of the card reader making an error. The store advised they could not do anything for me and that I had to contact customer service. I should not have paid an additional $18.18 for my transaction and all I'm asking for is my money back.

User's recommendation: Get a printed receipt if purchasing more than 3 items.

View full review
ID
#2771605 Review #2771605 is a subjective opinion of poster.
Location
Phoenix, Arizona
Pros
  • Usually have what you are looking for
  • People working the registers are very polite
  • Great prices
Loss
$18
Preferred solution
Full refund
New Reviewer
Recent shopping experience. I go to the Dollar Tree for just a few things. I get in line, it is busy and the cashier calls for help. Enter a young gal with a I really dont want to do this look. Maybe her break was interrupted, which happens but you still do your best...
View full review
View full review
ID
#2704042 Review #2704042 is a subjective opinion of poster.
Preferred solution
I am not looking to get anything just want the store to do their job and don’t hire just for a warm body. I know times are hard now but customer service is a biggy with me ( I have held supervisory jobs and I am a retired nurse so I have people skills)

No air conditioning in store for 2 weeks.

I have a regular Dollar Tree store that I go to in Texas. I run in there once or twice a week, they had no air conditioning for 2 weeks. Staff never complained always friendly and helpful. So I asked for the number to head office and complained that the staff had no air and it was over 90 degrees........disgusting. They should treat their staff better. But I have to say that I went to the store the next day and it was fixed. Happy for the staff but disgusted it took a customer to call on their behalf because the powers that be obviously didn't care enough.Please

User's recommendation: Please if you see any employees suffering or being abused call head office. They seem to take more notice of customers than their staff and need to make sure the conditions they work in are safe and up to standard.

View full review
ID
#2695669 Review #2695669 is a subjective opinion of poster.
Location
Jeffersonville, Indiana
New Reviewer

Fremont store has trash completely over flowing all over

Dollar Tree Stores - Fremont store has trash completely over flowing all over
Dollar Tree Stores - Fremont store has trash completely over flowing all over
Dollar Tree Stores - Fremont store has trash completely over flowing all over
I just walked up to the store in Fremont and both trash cans are totally over flowing. Side wall need power washing ! Store front looks terrible.
View full review
Featured
ID
#2688236 Review #2688236 is a subjective opinion of poster.
Location
Fremont, California
Pros
  • Most of the associates are friendly
Cons
  • Star is unacceptable to shopping
Preferred solution
Let the company propose a solution
New Reviewer
NMy debit card was charged two times for one transactionThe first time I swiped my card the register said declined so I swiped my card again and both times I was charged I was charge $56 when the sales associate at Dollar Tree in Sun Valley, CA, told me my debit card...
View full review
View full review
ID
#2677985 Review #2677985 is a subjective opinion of poster.
Loss
$56
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article