Dollar Tree Stores Reviews

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Customer service

Jessica the manager yells at customers and puts her employees up to bad mouth you out in public! A lady named Donna seen me at Walmart started telling customers on the frozen food aisle I sneak in the back stockroom and steal! I reported Donna to the Fort Smith Police Department for slander so if this happens again I will have her arrested for declamation of character one thing Donna forgot its where she was Walmart sees and hears everything in their store! I will not be bullied by these low minimum wage paid people I cant understand why upper management has done nothing about them!

User's recommendation: Don’t be bullied!

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ID
#3274929 Review #3274929 is a subjective opinion of poster.
Location
Fort Smith, Arkansas
Pros
  • Easy spending and low priced items
Cons
  • Manager or hers all rude
  • Lack of customer service
  • Bad employees
Preferred solution
Apology

Charged my bank account 3 times

If my bank statement shows a specific dollar amount deducted from my bank account, 3 times, on the same exact day, then how is it that DOLLAR TREE cannot find record of it?!?! Seriously!?!?!
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ID
#3273921 Review #3273921 is a subjective opinion of poster.
Location
Logansport, Indiana
New Reviewer

Community Gang Stalking

Fake customers of all races harassing associates.Store manager joined 2 former asst managers and one present regular asst manager name Chelsey B did it too. Former store managers Don and Tim followed up with harassment. Store manager Tim didn't monitor fake customers stealing. Former asst manager Jasmine was ring leader telling her friends to harass two associates.S

User's recommendation: Stop shop lifting and harassing associates.

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ID
#3236821 Review #3236821 is a subjective opinion of poster.
Location
Dallas, Texas
Pros
  • Inexpensive goods
Cons
  • Trashy store
  • Dirty parking lot

What store looked like

I walked in the store to do some shopping it was the nastiest store that Ive ever seen Ive been to that store plenty of times and its never been this bad you can hardly get down the isles boxes everywhere one of the registers was sad so much trash on it it look like a trashcan had been dumped on it the cashier didnt even acknowledge me and I feel that it went way downhill and I know its Christmas time but it still shouldnt look like this

User's recommendation: Hope they take better care of the store.

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ID
#3158736 Review #3158736 is a subjective opinion of poster.
Location
Jacksonville, Florida

Filth

The Montgomery Plaza store was FILTHY today. I spoke with the store manager that was completely apathetic. It was obvious the staff is blinded by the ongoing mess. The odor of the store upon entry was off putting. When I tried to walk down the isles there was paper, leaves, dirt, dust, clothing items etc. The boxes in the isles as the staff stocked was not a concern. Not picking up, refolding or organizing was the norm.

User's recommendation: Clean the place up!

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ID
#3129589 Review #3129589 is a subjective opinion of poster.
Location
Fort Worth, Texas

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New Reviewer

I was physically and verbally assaulted by an employee

I was shopping at dollar tree and one of their employees was being very rude. I then went to try and talk to the manager and the employee slapped my hand then shoved her finger in my face repeatedly calling me the b word. She then took my paid four items out of my cart as well as my purse and set them by the door which I didnt know where she put them at first she was out of control

User's recommendation: Do not have Marla help them.

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ID
#3119074 Review #3119074 is a subjective opinion of poster.
Location
Medford, Oregon
Pros
  • Always one dollar
  • Good price
Cons
  • Customer service is horrible
  • Unprofessional service
Preferred solution
I plan to press criminal charges and sue the company for such behavior but am willing to settle out of court if they have a reasonable offer.
New Reviewer

Extremely Rude store manager because I had a food stamps card

Arguing back and forth in front of customers. Told us we getting free money. Did not want to check me out had me to move to another register
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ID
#3091949 Review #3091949 is a subjective opinion of poster.
Location
Redmond, Washington

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New Reviewer
DOLLAR TREE STORES "SAY" THEY ACCEPT MANUFACTURE COUPONS, HOWEVER, EVERY.SINGLE.TIME. THE CASHIERS "SCAN" IT AND THEN THE COMPUTER SAYS WHATEVER, AND THEY ARE LIKE, SORRY I CANT TAKE THIS. THEY NEVER LOOK AT THE PRODUCT THAT GOES W THE COUPON......THEY CAN'T EVEN THINK...
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5 comments
#2094323

I do work. Every.

Single. Day. And I know about ethics. Which obviously you and this cashier do not.

Matching products to said coupon is not that difficult. It's either laziness, or corporate does not train their associates to handle issues accurately, when the "computer" won't accept a coupon.

next. do your job.

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ID
#3071835 Review #3071835 is a subjective opinion of poster.
Location
Pompano Beach, Florida
When I went to the dollar tree on independence st in Springfield, Mo, I was counting the items in my cart in an unbusy aisle out of the way. The manager, Jeanne approached me and at first said I was in the way. I apologized and started moving my stuff. Then she asked...
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ID
#3066690 Review #3066690 is a subjective opinion of poster.
Location
Ozark, Missouri

Rude employees

I went to your store 11/10/2021 I ask the employee can you help me find an item I went into their backroom because I didn't see anyone on the floor and you couldn't even get back there the entire backroom is full with freight I said If a fire comes how are you going to get out of there he was so rude saying this not my problem I'm busy taking in a truck. Cashiers are rude don't greet you smile this store needs some management. 5201 Canal Blvd
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ID
#3056805 Review #3056805 is a subjective opinion of poster.
Location
New Orleans, Louisiana

TERRIBLE SERVICE IN QUEENS!!!!!!!!

This dollar tree ALWAYS has a line for the register from the FRONT of the store to the back !! EVERY SINGLE DAY! With ONE register OPEN, while the workers stand around and talk !! The manager is awful , if you have a line in your store EVERY DAY???? Theres is a problem, they pretend to stock shelves , while customers stand there PISSED ! Every . Single . DAY ! All of them ! The district manager needs to come to this store !! Ridiculous!!!

User's recommendation: Be prepared to WAIT , while you watch the workers talk !!!

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ID
#3052536 Review #3052536 is a subjective opinion of poster.
Location
New York, New York
Cons
  • Service sucks
  • Bad management

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Verified Reviewer
New Reviewer

Online order

Hello, I have no complaints at all. I had order some puppy pads yesterday and changed my mind on them. And I wanted to know if I would be able to cancel my order. Thanks
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ID
#3044006 Review #3044006 is a subjective opinion of poster.
Location
Jacksonville, Florida
Pros
  • Quality and price
Cons
  • Not stocked
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Gift card

I was given 4 gift cards for my birthday. I went to use one at your store in Minot, nd and it would not read in the credit card machine. The manager that day told me that he wasn't scanning the card nor typing it in so i could use my card at the lithe store or i could use my credit card. If i was not in a professional position i would have hurt his feelings. I think this is very unacceptable and unprofessional. I will be putting out a few bad reviews.

User's recommendation: Go to dollar general or walmart and pay a little bit more for better product and customer service.

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ID
#3035160 Review #3035160 is a subjective opinion of poster.
Location
Minot, North Dakota
Pros
  • Even sell detergent to wash your clothes
Cons
  • Wait times to checkout
  • Lot of items not stocked and missing
Loss
$30
Preferred solution
Let the company propose a solution
New Reviewer

Product

When you call customer service they dont know where you can find a product in the store like other retailer. You need to upgrade get with the technology in this day and time or be left behind.
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ID
#3032178 Review #3032178 is a subjective opinion of poster.

Concerns about covid precautions at harlow store in springfield oregon

#1 I couldn''t find a way to contact Dollar Tree Stores, either at the Harlow Branch in Springfield, Oregon, or at corporate headquarters. This is about a clerk refusing to wear her mask. While in line for payment, I saw that she had a mask on; but it was hanging loose around her neck. I asked her to please put it up properly and she ignored me. I won't be back to that store,therefore, due to Covid concerns and lack of proper precautions.

User's recommendation: Don't go to the harlow branch in Springfield, Oregon.

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ID
#3030480 Review #3030480 is a subjective opinion of poster.
Location
Springfield, Oregon
Pros
  • Cheap prices for some things i use regularly
Cons
  • Cheap quality
Preferred solution
Let the company propose a solution

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