Dollar Tree Stores Reviews

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Bloomingdale, IL store off Army Trail Road

The cashier was so nice and helpful as Ricardo was rude, belligerent, condescending and disrespectful to myself and 2 other customers in the store. Saying they should've had their money ready, they need to mind their own business, they didn't know what he was doing. As the line is growing down the aisle and no one is opening another register.

User's recommendation: No customer service from the so called manager.

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ID
#3286277 Review #3286277 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Bad customer service

Employees were rude and were not willing to help you!!!!!!! Wouldnt check to see if they had the item in the stock room.
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1 comment
#2122056

Lol another person who thinks that the stockroom has the exact item YOU are looking for. Do you realize that these stores get an average of 1,500 boxes a week and have no idea what product comes in.

ID
#3268644 Review #3268644 is a subjective opinion of poster.
Location
Heber Springs, Arkansas
Preferred solution
Deliver product or service ordered

Legal matter

no review nothing to post ..........................................................................
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ID
#3263923 Review #3263923 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Because I sent emails and they do not respond

I ordered 3 boxes of candles and only got one box. The store told me they are not responsible for the other boxes. I want to know what will happen to my other 2 boxes and if i will get them.
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ID
#3244705 Review #3244705 is a subjective opinion of poster.
Loss
$24
Preferred solution
Deliver product or service ordered
New Reviewer

Store hours

They be closing the doors 30 mins early and thats not fair to the people that has traveled to the store going off of store hours on the internet.
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ID
#3222877 Review #3222877 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Service during store hours

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Verified Reviewer
New Reviewer

Complaint

I have not been contacted about the situation that happened on the day I shopped with the store. I don't like the employees attitudes that work in the store.
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ID
#3202454 Review #3202454 is a subjective opinion of poster.
Location
Hazlehurst, Mississippi
Preferred solution
An apology and gift card.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaining

No one has contacted me about that day at all. I am very disappointed with the customer service of the store.
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ID
#3202420 Review #3202420 is a subjective opinion of poster.
Location
Seminary, Mississippi
Preferred solution
An apology and gift card.
New Reviewer

Doors locked before closing

It was about 940 and I stopped at the dollar tree in Bastrop Louisiana by Walmart the doors were locked I asked if they close and she stated my manager say we got to lock the doors at 9:30 I said the sign says yall close at 10 oclock! Then I stated let me see what corporate thinks about that. Then the manager came out and lock the doors completely and there was a customer in the store at checkout. I was just trying to see what was up with that seems like yall should close at 9:30 if you lock the doors 30 minutes early. Monday December 20, 2021

User's recommendation: Close at designated time.

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ID
#3182256 Review #3182256 is a subjective opinion of poster.
Location
Bastrop, Louisiana
Preferred solution
Apology
New Reviewer

Have not received all of my order

Only received half of my order and have called a few times but this issue has yet to be resolved. Very hard to get ahold of someone who can actually take care of the problem. Keep getting someone who just submits a ticket and they will call you in 24-48 hours. Hasnt happened yet
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ID
#3181395 Review #3181395 is a subjective opinion of poster.
Location
Delton, Michigan
New Reviewer

Employees us accusing customers of stealing

That this ban would be lifted and to make sure they are positive that the person who they are accusing of stealing to be able to see it on security camera and also a apology. That these people should be fired.

User's recommendation: Don't shop at Dollar tree unless you want to be accused of something.

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ID
#3180681 Review #3180681 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer
Dollar Tree Stores - Not receiving online order
When I received my email about my order, EC4030****, being delivered to the store. I called, and they said they didn't receive the shipment, the store manager said that it could arrive at the next shipment. That the e-mails lie, and that the information I received only...
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ID
#3172429 Review #3172429 is a subjective opinion of poster.
Location
Union, Ohio
Loss
$26
Preferred solution
Let the company propose a solution
New Reviewer
Dollar Tree Stores - The broken product you sent me that you sent me late
Dollar Tree Stores - The broken product you sent me that you sent me late
Dollar Tree Stores - The broken product you sent me that you sent me late
Dollar Tree Stores - The broken product you sent me that you sent me late
Dollar Tree Stores - The broken product you sent me that you sent me late
Dollar Tree Stores - The broken product you sent me that you sent me late
First of all I wanted the order canceled you completely ignore anything about a cancellation when I couldnt get it canceled I waited for it to come anyway even though I ordered this three weeks ago or more and then when it finally gets here three of the six cops are...
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ID
#3168963 Review #3168963 is a subjective opinion of poster.
Location
Howell Township, New Jersey
Loss
$12
Preferred solution
Full refund

Complaint on store

I was never told when I was in the store the last day or so of November that thhe prices were going up in the next couple of days. No signs were posted re the price increase. When I called corporate to complain, I was either immediately transferred to a robot when I questioned your new price policy or I never got to talk with a person. I used to go weekly to a Dollar Tree but I have not entered one of them since finding out about the $1.25 per item costs.costs.o not go to a Dollar Tree.d
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1 comment
#2112699

Oh how terrible for you. Prices went up a quarter. Go shop somewhere else then where you are still going to pay more than a $1.25 for the same item.

ID
#3163637 Review #3163637 is a subjective opinion of poster.
Location
Aubrey, Texas
New Reviewer

Rude violent store manager

i was followed through our Dollar Tree by the rude, unprofessional store manager because she didn't like that i told her to stop yelling at my granddaughter for touching the donated toys. She then kicks me out because i went to the register with the light on and not her. Give someone else her $9.50 an hour job.
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ID
#3141139 Review #3141139 is a subjective opinion of poster.
Location
Lebanon, Ohio
Cons
  • Rude manager
Loss
$100000
Preferred solution
Apology
New Reviewer

Bad customer service

Customer service manager and cashiers in back of store arguing can hear them at front customers waiting in line would not stop long enough to help find merchandise

User's recommendation: Don’t shop at store in Sulphur Springs Texas.

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ID
#3138480 Review #3138480 is a subjective opinion of poster.
Location
Grapevine, Texas
Preferred solution
Apology

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