Decorating Homes for Seniors & Needy is something that I have done complimentary, for years.Whatever I purchased & didn't need I returned to the store with the receipt.
I was returning about $75 worth of unused/ undamaged, price still on it with receipt. I have purchased $1,000 of dollars worth as well that were used. So, when I brought them Christmas Items back to the store before Christmas was out of Respect for others, given them the ability to purchase such decor while it was a Hot Item & not waiting until after Christmas to return the items when there was No Need to Purchase such holiday decor at a More Convenient Time for me, a busy consumer& caring individuals. Instead of the expected peaceful return/ I paid CASH, credited back to me to allow me to purchase $75 worth of products as the need arose in future days, I was told No.
U will have to select $75 worth of other items to exchange at this very moment, 9pm.not tomorrow! Not next week! Right Now. As I limped back to the door, since having vein surgery earlier that day & after attending a funeral that day, I was Beyond Shock that I was treated so disrespectfully.
I left the 2 bags full of the $75 worth of items with the receipt after the Mgr. Said She would keep it in the office until I contacted your Customer Service. I called 5 times/ on hold for over 30 minutes each time so I read your Customer Reviews. I was Shocked in Disbelief at the horrible comments of consumers history with dealing with Dollar Tree.
Obviously, U and management are Not Concerned or Care, even a little bit, by customers that have had unmet needs & concerns over your Dictatorship & poor opinion of anyone but yourselves and the"Almighty One Dollar!" A Good tree produces Good Fruit!" I compare yours with a Cactus Plant in a drought, unnorished Desert! Shame on U & a Your Stinking Thinking. U disgrace yourselves with your self-centered attitude. U will Reap what U Sow.
What a pathetic human resource dept. & Customer service that U are a party of.U have No Heart. All anyone has in life is their Good Name.
Yours is Mud!U can't serve 2 masters.Every dog has their day!
Review about: Dollar Tree Stores Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.