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Contact Dollar Tree Stores Customer Service

How to Reach a Person at Dollar Tree Stores

Verified Contact Information

Toll-Free Number:

  • 1-877-530-8733
    Milwaukee, Wiscounsin
Call Now
Send Message

Customer Service:

  • 1-757-321-5638
    Chesapeake, Virginia
  • 1-916-560-0010
    Citrus Heights, California
  • 1-757-321-5406

Headquarters:

  • 1-757-321-5000

Legal:

  • 1-888-982-8948
    Privacy Inquiries

Business Customer Service:

auditchair@dollartree.com
Contacting the Audit Committee

Headquarters:

corpsecy@dollartree.com
Corporate Secretary

Legal:

legaldept@dollartree.com

Media:

dollartree@accelerationpartners.com
Affiliates
caprivacydt@dollartree.com
CCPA Inquiries

Dollar Tree Stores Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Dollar Tree Stores Phone Number
1 (877) 530-8733
Average Hold Time
00:02:55
Average Calls duration
3 minutes
Most Popular Dollar Tree Stores Email Address
caprivacydt@dollartree.com
Dollar Tree Stores Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
View full overview

How to Contact Dollar Tree Stores?

Most Popular Number:

(877) 530-8733
Milwaukee, Wiscounsin
Total calls: 7 471 Issues resolved: 161 Last call: Jun 15, 2026

If you want to contact the Dollar Tree Stores corporate office, you can contact them electronically. You can write a Dollar Tree corporate complaint email and send it to CorpSecy@DollarTree.com. You will not get an instant response from a Dollar Tree corporate office email. It may take two to three business days to get a review after your email has been reviewed. So make sure to be as clear and as detailed as possible when you write the email. Also, the content of the Dollar Tree corporate office email should be related to the duties and responsibilities of the board. If you have product inquiries or complaints, or job inquiries, it's best to dial Dollar Tree customer corporate number and get the necessary guideline and help.

If you have any Dollar Tree corporate complaints regarding the product or want to get more information about any Dollar Tree product, dial the toll-free number, 1-877-530-8733. You can talk to the customer service representative by dialing this Dollar Tree corporate office phone number. This ensures that you can directly call Dollar Tree, convey your queries to the customer care team and get the necessary help. To do so, dial the number during Dollar Tree customer service hours that start at 8:00 AM and end at 11:00 PM ET, Monday through Friday. You call the Dollar Tree corporate office on Saturday between 10:00 AM and 7:00 PM ET. If you want to contact the Dollar Tree customer service phone number, dial it between 10:00 AM and 2:00 PM ET to talk to Dollar Tree customer service. You can call the team during Dollar Tree customer service hours to get immediate help from the representatives.

Dollar Tree customer service strives to provide its customers with the most effective and quickest help. However, Dollar Tree customer service hours are currently unavailable 24 hours, seven days a week. Dollar Tree customer service hours start at 9:00 AM and end at 6:00 PM ET, Monday through Friday. You can visit Dollar Tree corporate office during these hours to share your concerns or file complaints. This is in case you are not able to call Dollar Tree.

To get practical solutions to your problem or get more information regarding the product, call Dollar Tree customer service phone number during the specified hours. When sending a Dollar Tree corporate complaint email, you can write it at any time convenient for you. But you might receive a response in 24-48 hours during Dollar Tree corporate office working hours.

PissedConsumer Club

Contact Information

Dollar Tree Stores Website:

Dollar Tree Stores Help Center:

Corporate Office Address:

Dollar Tree, Inc.
500 Volvo Pkwy
Chesapeake, Virginia 23320
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 6:00pm

More contact details

Fax:

+1-757-321-5260

Summary of Dollar Tree Stores Customer Service Calls

10K TOTAL
CALLS
03:18 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dollar Tree Stores?

Product/ Service Question:

  • “Complaint”
  • “Complaint on store”
  • “Complaints”

Request for Information Question:

  • “To check something with hr”
  • “About a product to order”
  • “To check my pay period”

Employment Question:

  • “W-2”
  • “Need my W-2”
  • “I need W2 form, 2024”

Staff Question:

  • “Employee refused to service”
  • Very inappropriate and unprofessional behavior by employee and manager, false accusations and false report
  • “Rude store manager”

Shipping and Delivery Question:

  • “I didn't get paid on may 15th”
  • “Wrong item shipped.”
  • “I never received my W2”

Payments and Charges Question:

  • “Overcharges”
  • “I haven't been paid for 80.5 hrs”
  • “Fraudulent charge”

Return/ Replace Question:

  • “To change the old bank account to the new bank account I still have a payment of a 179 dollars and some change that I didn't receive on May 15th”
  • “Return”
  • “Exchanges”

Activation/ Cancellation Question:

  • “Order cancelled”
  • “I was terminated from Dollar tree and did not get a pink slip a phone call or a reason why”
  • “To cancel an online order”

Refund Question:

  • “Refund”
  • “My refund of 3 dollars.. I called and no one call me back.”
  • “To see if they would refund my money since I bought my purchase in store and have my receipt. Online it says the dollar tree will give you a refund if you have a receipt.”

Cards Question:

  • “Non-acceptance of Humana OTC cards”
  • “Card was stolen”
  • “Paycard”

Account Question:

  • “Forgotten packages”
  • “I am a former employee who can’t access my Dollar Tree account online to get my W-2 form so I can do my tax return”
  • “Balance on a gift card”

Website/ Application Question:

  • “To see if they received my application”
  • “I have been a loyal customer of y'alls for 10 years place to order online have it shipped to rockmart Georgia and now they're telling me I cannot get my money back and was very rude I will not step foot back in another one of y'all's businesses again”
  • “Trying to do application on Dollar Tree app but it gave me a lot of technical difficulty”

Other Question:

  • “Store closing 30mins earlier than it suppose to. I’m driving there and wasting gas.”
  • “Store”
  • “Price on item ringing up different than price on shelf tag”

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Frequently Asked Questions

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