Dollar Tree Stores Phone Numbers and Emails

Toll-Free Number:

  • (877) 530-8733

Customer Service:

  • (916) 560-0010
    Canada
  • (877) 530-8733
  • (757) 321-5638
  • (757) 321-5406

Headquarters:

  • (757) 321-5000

Investors/ Franchasing:

  • (800) 622-6757
    US, Canada, Peurto Rico
  • (781) 575-4735

Legal:

  • (888) 982-8948

Dollar Tree Stores Emails:

investorinfo@dollartree.com
Legal
CCPA Inquiries
Media
Affiliates
More phone numbers and emails Less phone numbers and emails

Dollar Tree Stores Contact Information

Dollar Tree Stores Website:

Dollar Tree Stores Online Chat:

Corporate Office Address:

Dollar Tree, Inc.
500 Volvo Pkwy
Chesapeake, Virginia 23320
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 6:00pm

Fax:

+1 (757) 321-5260
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Dollar Tree Stores Rating Based on 868 Reviews

Rating details

2.5
more details
Customer service
Product or Service Quality
Diversity of Products or Services
Price Affordability

Rating stats

Rating trend

Summary of Dollar Tree Stores Customer Service Calls

4.9K TOTAL
CALLS
03:17 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dollar Tree Stores Customer Service?

Request for Information Question:

  • “Order information”
  • “Need to speak with someone”
  • “I want to place an order but have a question first”

Staff Question:

  • “I picked up the rest of my order on Saturday however I am still missing 1 case of the green glass jar prayer candle 8 in I ordered 2 cases and I only received 1 The manager looked for it but it was not there Please help resolve this issue”
  • “Poor service”
  • “Complain about service”

Employment Question:

  • “Unfair job opportunity”
  • “Paystubs”
  • “Im a former employee and i havent gotten paid”

Shipping and Delivery Question:

  • “I have not received my order”
  • “Shipping”
  • “Wrong item shipped”

Product/ Service Question:

  • “Does chelsea malone still have insurance with Aetna thru dollartree? thru d”
  • “Broken Product”
  • “Online order & half was damaged”

Payments and Charges Question:

  • “Deposit not refunded”
  • “Overcharged”
  • “The discount don't add on”

Activation/ Cancellation Question:

  • “Order cancelled and my money was not returned”
  • “Cancel order”
  • “To cancel an order that has been delayed”

Return/ Replace Question:

  • Return policy
  • “Replace ord”
  • “Return”

Refund Question:

  • “Need refund”
  • “Online order refund”
  • “Call in about getting my refund back”

Cards Question:

  • “Card machine messed up rude csr”
  • “Credit card info”
  • “Gift cards”

Account Question:

  • “Talk to accounts payable”
  • “Change email address on account”
  • “Reset password”

Website/ Application Question:

  • “Associate application”
  • “Is the Dollar Tree website down? I've been trying to place an order”
  • “Website issues”

Other Question:

  • “Filth”
  • “HR”
  • “Waiting on order”

About

Top Dollar Tree Stores Services

Manager, Customer Care, Cashier

Top Dollar Tree Stores Products

Store Facility, Facility, Checkout Facility

Dollar Tree Stores Pros and Cons

Pros: Price, Cheap, Inexpensive goods, Variety of products that they sell, Prices

Cons: Customer service, Rude manager, Rude cashier, Employees attitude, Bad management

Related Companies

Family Dollar, Assured

Summary

Dollar tree Inc. is a customer-oriented store operating at fixed price for any goods - 1 dollar. The Dollar tree company was founded over 50 years ago by K. R. Perry. Since then Dollar tree operates profitably, and deal with others in an honest and considerate way. Dollar tree offers the following set of goods: floral supplies & decor, floral supplies & decor, teacher's corner, arts & crafts, kitchen & tableware, party supplies etc. Dollar Tree has very branched chain of stores all over USA and any customer may find a convenient store location close to him.

Dollar Tree Stores reviews and complaints

Dollar Tree Stores is ranked 52 out of 374 in Supermarkets and Malls category

Area Served

USA, Canada

Payment Methods

American ExpressVISAMasterCardPayPal

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