Contact Dollar Tree Stores Customer Service

Dear Customer Service Department,
My name is Namandjé Anya, and I am writing to report an incident of unprofessional and disrespectful behavior by an employee at your store located at 4900 NC Hwy 55, Suite 400, Durham, NC (Store #2210) on April 3, 2025, at approximately 2:30 PM.
Upon entering the store, I was initially greeted politely by the cashier. However, I observed that the store was disorganized and difficult to navigate with a shopping basket.

Unable to find the item I needed, I returned to the front of the store, where a small group of shoppers were gathered around the shopping baskets.
I attempted to step aside to allow another shopper to select a basket. It was then I realized the individual was not a shopper but an employee. After waiting for her to finish, I intended to return my basket. She abruptly told me to simply leave it.

As I turned to leave, she said something I did not hear clearly. I paused and asked her to repeat herself, concerned I might have left something in my basket.
Instead of clarifying, she became agitated and accused me of attempting to hit her with my basket. This accusation is entirely false. She then mockingly wished me a "better day" and told me to leave the store.
I was deeply offended by her behavior, as I was simply attempting to return my basket in a considerate manner, given the store's cluttered state.

I then went outside to find corporate contact information on the store's windows.
The same employee then came outside, yelled the store's address at me, and again mockingly asked if I was "looking for the address." I informed her I was seeking a corporate phone number. She then led me back inside, stating to her colleagues, "These customers think we're not going to say anything because we're at work." She provided me with a receipt containing the store's phone number, which was not the information I requested.
I remained in the doorway and called the number on the receipt. When she answered the store phone, confirming I had reached the store, she threatened to call security. I insisted she do so and requested that the security footage be reviewed to verify my account and disprove her false accusations.

The employee continued to argue with me, and I eventually left the store.
I am extremely disappointed by the employee's behavior, which I found to be unprofessional, disrespectful, and unwarranted.

I believe her actions are a poor representation of your company. I request that you review the security footage of this incident and take appropriate action.
I would appreciate a response outlining the steps you will take to address this matter.
Thank you for your attention to this issue.
Sincerely,
Namandjé Anya

I wanted a birthday balloon and the girl told me they are not allowed to do happy birthday balloons only valentine balloon and that what a straight up lie. I work for family dollar so I know that is not true. She just didn't want to

I went to dollar tree today and I asked the price of a Red Bull and the employee said not 1.25$ I said well I didnt think that price but not to much he scanned it and he said 3$ I said oh no I can get cheaper he said well the price was on the door I said I didnt pay any attention. I said no I dont want that an he nimble something under his breath he threw my bag to me and I said Im not no dog I dont want it.

He was very rude and unprofessional if I had to deal with him I want be going back to dollar tree poor customer service and manager listen to my complaint and said he should not have thrown my bag.

Did I want somebody else to ring me up and I said no because thats was rude an embarrassing I have never been treated like that where Im spending my money and I shop there 3-4 times a week for 3-4 years. Its sad he should have called off of he wasnt feeling good to throw someone there bag an not in my hand on the counter just arrogant

Poor customer satisfaction, dirty and disgusting floors. The store is filty and they close before their appointed closing time.