Dollar Tree Stores
Reviews and Complaints
Complaint about a rude cashier
Racist cashier Erinne #185
- Rude cashier named chester
- Bad customer service
- Disonest employees
Preferred solution: Apology
Customer complaint
Today I stood in line at the dollar tree on River Road in St. George Utah.
The store was not only disgusting and stuff was all over the floor such as toys and spills, The staff was absolutely unapproachable. Once I gathered the items I intended to buy, an EMPLOYEE Of yours had the audacity to tell me to keep my kid quiet because she had a headache. My son is an infant, infants cry. How embarrassing to have her tell me that in front of a long line of people.
Clearly as a mother I was trying my best to keep him calm and collective, but babies are babies. You dont go out of your way to tell somebody to quiet their baby. Everyone in line felt really bad for me so bad that a lady in front of me offered to pay for my items. Thats also embarrassing considering I was trying my best.
It was kind of the strangers who were paying for me. This incident will not go unnoticed. There were two employees that I could see, Kim who was checking me out and the other employee who was so rude to tell me to calm my baby.
I wish I had gotten her name. I will never be shopping there again because of that individual employee of yours.
- Good selection
- All the selection in different categories
- Always one dollar
- Sanitation
- Anything about the store conditions
- Appearance of the store
Preferred solution: Apology
User's recommendation: Don’t ever tell somebody how to mother their children. Clean up the messes, put caution cones for wet floor so nobody slips and there is a lawsuit. Sick better employees.
Rude Sales Associate
Fraud
Preferred solution: Full refund
User's recommendation: Be careful shopping at the Dollar Tree on Gateway Blvd and Congress in Boynton Beach
Store not opening on time.
- Mangment
Preferred solution: Price reduction
User's recommendation: No body
Could not receive my 10% on O7 25 2021
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRude customer service associate
- Unacceptable customer service
Preferred solution: Let the company propose a solution
User's recommendation: Do not go into the store you might fall and hurt yourself
Bad Customer Service
My visit to the dollar store was terrible. I entered the store to pick up a few items that I needed.
One of the aisles was half blocked off so I moved to boxes on a swivel dolly to the side, so I could get the items that I needed. Out of nowhere this employee shouted I was stocking that aisle that's why I blocked it out. I replied someone must did not want to come to work today. I told her usually when you are stalking the aisle you allow space so customers can come down there.
She said no I am stalking the entire aisle. she said if I had a problem with her I need to take it up with her manager. She blocked off the isle &;;;;;;;amp; starting cursing out loud. I was on the next isle over continuing to shop.
She had a attitude and was very unprofessional. More customers tried to come down the aisle & moved the display of boxes also. She got pissed off and went to the back feel cursing & swearing. I went to the front and asked for the manager.
The the same employee that I was speaking with before was at the front. She said I am the manager, so I asked to speak with her manager. She told me that her manager was off today. I asked when would her manager be in and she said tomorrow.
This lady really needs to appreciate even having a job in the pandemic.
There's no reason whatsoever you should speak to a customer in the manner that she did. I will call the store and follow up with the manager.
Poor Customer service
- Needs better customer service
- Needs more store clerks on weekends
Preferred solution: Let the company propose a solution
User's recommendation: Store needs more clerks, especially on a Saturday morning.
Rude employee an danger hassle
Rude and horrible customer service
- Rude employee
- Rude and non covid compliant
- Poor customer service and policies
User's recommendation: don't shop at dollar tree
Credit on my bank card
- Great store to shop
- Decent products
- No customer service
Preferred solution: Full refund
User's recommendation: Keep an eye on your charges on your debit card small amounts especially hard to tell if they were duplicated at least my bam informs me of such
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Akron, OhioTrashy lot 815 Copley Road, Akron OH 44320
Preferred solution: Assign staff to make sure grounds are cleaned
User's recommendation: Stay on his back about keeping our neighborhood clean or don’t shop there!
Was discriminated because I was white.
- Needs better customer service
- Bad managers and bad company
Preferred solution: Let the company propose a solution
User's recommendation: Don't shop at this store if your white
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Also why should some who is careless sue. Just watch where you are walking.
I am sure all the other customers that had to hear your crying babies are glad you won't be back. While babies are babies, the parent's job is to calm them down.
If they cannot they should leave the store.
Maybe if you knew how to parent someone would not need to give you lessons. You are rude for having everyone put up with your crying babies.