Dollar Tree Stores
Reviews and Complaints
Rude no help
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Verified Reviewer | Gravois, MissouriClosed store early before closing
Manager really sucks
My order
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Verified BuyerCustomer complaint about a management team member
- Easy spending and low priced items
- Rude manager
Preferred solution: Let the company propose a solution
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Vegas, NevadaShould not walk in store looking like this
Did not receive my online order
User's recommendation: Call customer service a few days after you place an order
I held for 28 but could not hold on any longer. I am grateful for the follow-up.
User's recommendation: The name of your group is offensive. You are a great company & I would offer my C. E. feedback
I was screamed at and physically grabbed and thrown out of your store by force
I was at the dollar tree in Staten Island New York, The full address is 2040 Forest Ave., Staten Island, NY, 10303 so a woman name Stephanie verbally abused me around 9:50 PM maybe 10 PM or after Around those time periods. Basically Around closing time which is 10 PM.
She fought with me verbally back-and-forth all I did not know why, she must have been in a bad mood and took it out on me. All I can say is she was very unprofessional extremely out of line and was blowing a simple question out of proportion. I asked which lane was opened and she was upset because I was holding her up she said and I said dont worry Ill be out of here and she said you better be and I said youre not being professional. She done dug her nails into my arms as I was walking out the store and pushed me with full force and then I called the police.
Her name is Stephanie she is African-American she has short curly dark hair And the dollar tree she works in is in the Forest Plaza.
I was assaulted verbally and physically by one of your workers and I am a frequent shopper at your dollar tree stores! this particular one is across the street from my house and now I am afraid to go in I need that woman fired and I believe you agree that she deserves to be fired after what she pulled.
User's recommendation: Be careful of Stephanie
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Verified Reviewer | Hermitage, PennsylvaniaResolved: Wire candy cane wreath
Company fixed the issue and I have been provided with product replacement. nothing is wrong.
- Items are great love to look for craft items there
- Run out too fast not enough stock
Preferred solution: Let the company propose a solution
User's recommendation: I know that the items you offer are great and it has taken DIY by storm there needs to be more of the merchandise. I see an item in one store and not another. The store in my area is always empty of stock. zip code 16148. Thank you
Never received my order
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Verified Reviewer | Jacksonville, AlabamaNot happy with employee giving me false information over the phone
- Every thing is a dollar
- Poor customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t rely on information from a phone conversation
Items broken
Customer abuse and complaint
Preferred solution: Apology
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Verified Reviewer | Metter, GeorgiaWhy I can’t be rehire
- Great i am a loyal customer
Preferred solution: I just want to get hire at family dollar to support my family that it
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Too bad don't get there late or go somewhere instead of complaining and making a complaint here