Dollar Tree Stores Reviews

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Overcharged

Dollar Tree Stores - Overcharged
I wanted cashback it came to 54.21 then I tried to take out in cash another 50 at register and it was unable to complete transaction so I did 20 cash back, I got home 15 minutes later and there are 3 charges on card 2 stating 50 cash back. When I called the store, they were unattentive huffy and I was dismissed.

User's recommendation: Check your receipts.

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ID
#2727993 Review #2727993 is a subjective opinion of poster.
Location
Orlando, Florida
New Reviewer

Manager was rude as ***

I was in line and I was the next customer when the manager grabbed the person behind me a carcation women I replied I was next she said I didn't know of course you did my reply was it because of her being white your manager don't be stupid and kept on and on about it to the other Customers so l asked her are you the store manager she replied yes I am me what's your name she put her head down and replied just let know it was the store Manager very degrading I want an apology
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ID
#2727787 Review #2727787 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Employee stole my money. Very rude and caught attitude with me raising voice and very aggressive and unprofessional while I maintained a calm respectful attitude,wouldn’t refer me to anyone to resolve

I made a debit card transaction with a $13 purchase and $20 cashback. I was told by the employee that it was declined, but in actuality it was approved and completed. The employees were very aggressive and raised their voices with me. I spoke to my bank and they did give the money to dollar tree please help me retrieve my money back please. **804873****| cell#1 *804873****| cell#2 *804553****| Home phone Employee stole my money. Very rude and caught attitude with me raising voice and very aggressive and unprofessional while I maintained a calm respectful attitude,wouldnt refer me tyyo anyone to resolve

User's recommendation: Only pay cash, never use debit/credit.

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1 comment
#2041069

Im sure you were acting a fool.. Two sides to every story.

If they were smart they'd ban you until you learn how to act in public.

You know what I'm saying is the truth.. Deal with it.

ID
#2726906 Review #2726906 is a subjective opinion of poster.
Location
Varina, Virginia
Pros
  • Convenient
  • Price and convenience of stores
Cons
  • Bad store manager
  • Rude as anything to customers
  • Manager should be fired
Loss
$35
Preferred solution
Full refund

Could not receive my 10% on O7 25 2021

I went to the Dollar TREE on ChESTER PIKE in SHARON HILL PA with my 10% coupon on 07/25/2021 I was told by the manager the code # would not go threw..SO i walked out with what i paid for which was close to $20.00 for the items i bought .the manager would not give me my 10% off for buying $10.00 or over even throw she saw my 10% off coupon for 07/25/2021 she said te that she was putting in would
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ID
#2726179 Review #2726179 is a subjective opinion of poster.
Location
Prospect Park, Pennsylvania
New Reviewer

Complaining

My husband works for dollar tree he has for six years and keeps getting passed by for promotions he's one of the hardest workers in the store and it seems like there's discrimination going on in the store 1836 is the store number there will be a problem if this continues to happen the customers love him and say if he leaves they won't come there anymore something needs to be done asap
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2 comments
#2040897

You're not an employee, mind your own business. Maybe the reason he's being pass up on promotion is that he's not man enough to speak for himself.

#2040925
@PissedConsumer2040897

One he has said something and two mind your own business this has nothing to do with you

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ID
#2725911 Review #2725911 is a subjective opinion of poster.
Pros
  • Good price
Preferred solution
He needs to be promoted he has earned it

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Verified Reviewer
New Reviewer

Never received my refund

Went to store on Irby st in Florence Sc was charged 2 off my card was told they did paperwork for my refund on Monday and this happened on Friday Im very upset
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ID
#2724652 Review #2724652 is a subjective opinion of poster.
Location
Florence, South Carolina
Pros
  • People working the registers are very polite
  • Prices are all one dollar
Cons
  • Customer service is horrible
  • Refusal to contact me
Loss
$30
Preferred solution
Full refund

Complaint

Yes the worker come up to me and my sister in Spartanburg sc and said we were banned from the store to get the f out we started to wakk out the store then he pulled a gun on us said he is calling the cops i had my babys with me so I went and brought them home they were scared went back to the store the cops were there but not the man how messed up is that

User's recommendation: don't go to the one on church street.

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ID
#2721540 Review #2721540 is a subjective opinion of poster.
Location
Greenville, South Carolina
Pros
  • Close to me
Cons
  • Mean staff
Preferred solution
Let the company propose a solution
New Reviewer

The manager at the Fulton NY dollar tree is very rude.

A few times Ive when in and asked a question about a product and hes very short and snotty. When I went to return a few items he really had a bad attitude and said, You have your receipt ? I didnt , so he said well Ill take them this time only and you dont get cash only exchange. I knew that and that was fine . Just the way he acts and talks is very rude . Because you overbuy on some items you have to be treated like that if you want to exchange for other things you can use??? I wont be going to that store ever again!!!

User's recommendation: Maybe he should take a course in customer service and Anger management and manners.

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ID
#2721039 Review #2721039 is a subjective opinion of poster.
Location
Fulton, New York
Cons
  • Just rude managers
Preferred solution
Let the company propose a solution

Rude employee an danger hassle

An I spoke with the manager an nothing was done an I feel it was so disrespectful of that employee to speak on phone to someone telling them I wasn't gonna move for her wen im working but yall all this stuff all over the store u can't even go down the isles so I had to force myself beside him
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ID
#2717734 Review #2717734 is a subjective opinion of poster.
Location
Fairfield, Alabama

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Verified Reviewer
New Reviewer

Dispute a transaction

Dollar Tree Stores - Dispute a transaction
Went to dollar tree on majestic Dr. Fort Myers FL on July 3rd spent 4.13 and ask for 50$cash back ?? Lady swiped my card 3seperate times said my card wasn't working didn't say declined just that it wasn't working so I paid the four dollars and thirteen cents and she didn't give me a receipt got home and checked my balance and the fiftyfour dollars and 13 cents was deducted from my account.went back next day and showed them my mobile app of the transaction as said that wasn't good enough so I got my statement and went back today and showed them and they still haven't given me my money back told me to check back before 5 pm
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ID
#2709780 Review #2709780 is a subjective opinion of poster.
Location
Fort Myers, Florida
Pros
  • Inexpensive goods
  • Unprofessional managers
Cons
  • Everything especially customer service
Loss
$54
Preferred solution
Full refund
New Reviewer

NO AC FOR THE EMPLOYEES!

It is so hot in Dollar Tree! Which for those who don't know it is controlled by corporate. Corporate that ain't even in the same state we're in. And for those that don't know this state is Mississippi full of heat humidity! But they have it set I don't even know what the *** they have it set on but it is so hot in there is ridiculous and I know good and well y'all are not paying them employees to sweat their *** off.

User's recommendation: Keep reporting the corporation! Maybe the employees at our local stores can get some AC.

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ID
#2709721 Review #2709721 is a subjective opinion of poster.
Location
Hernando, Mississippi
Cons
  • No ac
Preferred solution
Dollar Tree needs to give their employees some AC!

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Verified Reviewer
New Reviewer
Purceville, VA location- employee name is Teri 609 E Main St Ste K2, Purcellville, VA 20132 Had the most horrible experience I ever had shopping at any store. An employee named Teri in the balloon section/manger (she said)-who is a vile extremely rude woman, and I have...
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ID
#2705658 Review #2705658 is a subjective opinion of poster.
Location
Purcellville, Virginia
New Reviewer

Complaint against managers

Was at a 5below waiting to checkout. When two employees of the dollar tree, who i later found out were managers. They came in and stormed up to cashier and proceeded to scream and yell at her for some trash that was put in their dumpster. Threatened to call the police, over some trash. The cashier was clearly 60 to 70 yrs old and there was no need in acting like that. Extremely unprofessional and rude.

User's recommendation: Dont *** of store managers.

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ID
#2705284 Review #2705284 is a subjective opinion of poster.
Preferred solution
Better training for management.
New Reviewer
Recent shopping experience. I go to the Dollar Tree for just a few things. I get in line, it is busy and the cashier calls for help. Enter a young gal with a I really dont want to do this look. Maybe her break was interrupted, which happens but you still do your best...
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ID
#2704042 Review #2704042 is a subjective opinion of poster.
Preferred solution
I am not looking to get anything just want the store to do their job and don’t hire just for a warm body. I know times are hard now but customer service is a biggy with me ( I have held supervisory jobs and I am a retired nurse so I have people skills)
New Reviewer

Refund

My card was charged $32.31 and the cashier said it did not go though. The transaction did go through. I received nothing. I believe the cashier stole my items and cash back This was a big inconvenience as part of the transaction was $20 cash back for my bus pass for the week. I had no other money and missed a week of work because that was everything we had. It has been 18 days and I still dont have my refund. I should have my money back ASAP since there was no problem when you all took it from my account. I have called over 15 times and Im not getting any an where
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ID
#2703418 Review #2703418 is a subjective opinion of poster.
Location
Norfolk, Virginia
Cons
  • Cashier not knowing her register
Loss
$32
Preferred solution
Full refund