Dollar Tree Stores Reviews

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Incorrect product on shelves

Dollar Tree Stores - Incorrect product on shelves
Dollar Tree Stores - Incorrect product on shelves
Dollar Tree Stores - Incorrect product on shelves
I purchased product in wholesale that ended up being everything other than labeled. It smelled nothing like labeled and was discolored. I am a small business owner and used the product for something I sell.. My business has now had bad reviews for one product that was shelved and sold at dollar tree. I tried contacting the actual distribution but it does not exist!!!. .. Someone needs to look into this.

User's recommendation: Do not purchase DETANGLE SPRAY from dollar tree.

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ID
#2745850 Review #2745850 is a subjective opinion of poster.
Location
Clarksville, Tennessee
Pros
  • Most of their products are good
Cons
  • Supplies out of stock
Loss
$40
Preferred solution
Let the company propose a solution
New Reviewer

Store not opening on time.

Dollar Tree Stores - Store not opening on time.
Dollar Tree Stores - Store not opening on time.
Down here and Golden Colorado the store has not been able to open at its proper times of operation because it doesn't have enough employees. We want to know why you are not handling the situations it is the same all around this district and all over Colorado
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1 comment
#2089829

Because you can't hire anyone if no one puts in an application. Perhaps the stores all around that district and all over Colorado are having the same issues every other low paying job is having.

People are sick of being paid barely more than minimum wage, being over worked, and treated like garbage by over entitled customers. This is what happens when people follow the advice of "if you don't like your job, quit and get a better one".

ID
#2745402 Review #2745402 is a subjective opinion of poster.
Location
Lakewood, Colorado
Preferred solution
Let the company propose a solution

Order/customer service

I try to call 7 times to customer service. Everytime I was on hold longer than 30 minutes. This is ridiculous

User's recommendation: Don’t bother calling customer service.

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ID
#2745320 Review #2745320 is a subjective opinion of poster.
Location
Pierceton, Indiana

Closed store early before closing

They were closed in the middle of the day at 4pm and sign on Door said reopen at 530. Why would they

User's recommendation: Don't bother going here go to another.

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1 comment
#2043469

The why is none of your business. Go back later or elsewhere.. That's your options.

ID
#2745074 Review #2745074 is a subjective opinion of poster.
Location
Arnold, Missouri
New Reviewer

Complaining

The manager with name Kevin store # 851* *** main street eliminated ma 01453 bad service from seller associate

User's recommendation: He is not good with people Always I am asking for bags He not want giving to me.

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ID
#2742704 Review #2742704 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Poor management

The manager at a Jackson Tn store yelled at cashiers and customers right in the front of the store and everyone in it and on more than one occasion. Going so far a to mock and make fun of a customer. No matter how rude a customer is, that behavior was not management behavior.

User's recommendation: Buyer beware. Stores are messy, dirty and poorly managed.

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ID
#2742610 Review #2742610 is a subjective opinion of poster.
Location
Jackson, Tennessee
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
To Whom it May Concern:I was in the Dollar Tree, Whitepoint Shopping Center, 14th Ave. College Point, NY at 1:30 PM today.I filled my cart with about $30 worth of merchandise... only to see that there was only 1 cashier and a line of about 15 customers... I tried to...
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ID
#2741711 Review #2741711 is a subjective opinion of poster.
Location
Queens, New York
Preferred solution
Let the company propose a solution
New Reviewer

Problem at your store

Im at your store in Lanham Maryland trying to buy ice the manager here said she cant help me out you have about 30 pounds of ice in the back part of the fridge raider I cannot just walk in your back room and get that I would like to buy this ice and I would like yall to call the store to let them know to help me out

User's recommendation: Do not want to come back.

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ID
#2741035 Review #2741035 is a subjective opinion of poster.
Preferred solution
Bags of ice
New Reviewer

Very rude unprofessional and very messy and smells

And also VERY RACIS AGAINST MY 5 YEAR OLD DAUGHTER her name is Stephanie Snyder!! FULTON N.Y. 13069.
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ID
#2740050 Review #2740050 is a subjective opinion of poster.
Location
Fulton, New York
Service
Dollar Tree Stores Manager
Cons
  • Manager or hers all rude
  • Very dirty
  • Mangment
Preferred solution
Stephanie Snyder of Fulton N.Y. to be TERMINATED
I find it a sad situation that you are not taking care of the store not having air for more than 6 weeks....the chocolate is melted due to no air....muskogee oklahoma store located on shawnee ....monday i will be calling the local newspaper to do a story on how your...
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ID
#2733853 Review #2733853 is a subjective opinion of poster.
Location
Carrollton, Texas
New Reviewer

Some lady working inside the store told me to whoop my kids ***

I was in the dollar tree I always shop at this lady that working there who didn't have a name tag on but is always nasty no matter what flipped on my kid and me telling me I needed to whop his *** No way who is she to tell me. He is special needs. She told me he wasn't who is she to tell me what my son is isn't. She couldn't even apologize yeah no not happy it needs to be address you don't speak to customer like that or tell them what you do to children. Whooping *** isn't something that needs to be done. I want it taken care of now. She needs to be fired for speaking to anyone that way and telling me im a liar
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ID
#2732327 Review #2732327 is a subjective opinion of poster.
Location
Daytona Beach, Florida
Pros
  • Having dollar tree store in my home town
Cons
  • Nasty and rude
  • Horrible customer service
  • Not friendly
Preferred solution
Apology
New Reviewer

The store looks awful floors full of trash dust all over, in a disarray

The store looks awful, floors full of trash dust all over, in a disarray,The manager told me, the only money the store gets us to put products on the shelves, meanwhile all the customers are walking in filth the store is located at Rockwell Northwest Expressway in Oklahoma City

User's recommendation: Clean up the store, someone needs to come visit it’s disgusting.

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1 comment
#2041822

Apply for a job there and start cleaning.. Easy solution.

ID
#2732235 Review #2732235 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Pros
  • Low prices
Cons
  • Filthy store
Preferred solution
A clean store inviting for customers, showing that the associates take pride in the building, and appreciate the customers that are coming in to spend money
New Reviewer

Customer abuse and complaint

I feel very slandered and deficated of my character Florida and tennyson is thewort and most unprofessional dollar treesive ever been to the management wen I asked to speak to herwas evenworsethan the little dark haired girl with glasses and that little girls slander is voulgar and aloud and direct as I'm walking up to thea store or pullingi. It seems as though she's waiting outside my name is Heather hill and my phone number is720838****
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ID
#2730390 Review #2730390 is a subjective opinion of poster.
Location
Denver, Colorado
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Muskogee ok store on shawnee bypass

Fix the air....fix the air...fix the air....fix the air...sorry company that expects employees to work in a store with no air....fix the air
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ID
#2730208 Review #2730208 is a subjective opinion of poster.
Location
Muskogee, Oklahoma
Preferred solution
Fix the air
New Reviewer

Store feedback

Wow. So, apparently, judging by this website, you really dont care. Well here goes nothing I guess. The store at 233 N. 48th, Lincoln, NE 68504 is poorly managed. I shop there weekly, its often in disarray, dirty floors, lines at least 10 persons. Today at 2:00pm I nicely asked Jim the manager for help with cashiers and he spoke rudely and slammed the door to the employee room on me. The cashiers are very nice, but obviously stressed. I do have other store options, I guess, like Dollar General.

User's recommendation: Don’t shop at this one.

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ID
#2729758 Review #2729758 is a subjective opinion of poster.
Pros
  • Inexpensive & convenient
Cons
  • Dirty unkempt
  • Unprofessional and rude assistant m
Preferred solution
Let the company propose a solution