Dollar Tree Stores Reviews

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Cashier

I was accused of stealing money out of the register and I did not so can you please give me a call back my number is 772-828-**** Ive been working there for four years and I never stole nothing out the register for four years I g give before Still
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ID
#2769432 Review #2769432 is a subjective opinion of poster.
Location
Delray Beach, Florida
Pros
  • I was accused of taking money out of the register
  • Employees
  • Money
Cons
  • I was accused of taking money out of the register
  • Management and cashiers
Loss
$880
Preferred solution
Full refund

Dangerous Situation

I recently moved from PA to TX. I loved shopping at the local Dollar Tree near my home in Philadelphia. I recently patronized the store in Southpark Meadows Shopping Center in Austin TX in 78748. I worked for many years as a regional Vice President for a major chain, and was blown away with the condition of this store. It presented fall hazards in every aisle. The cashier was very pleasant and helped me find what he could. The store is in a very busy center and need to send in the A team to improve things. Sorry to report this.
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1 comment
#2046713

I've been in many locations where it was a falling hazard. They will learn after a few lawsuits.

ID
#2767848 Review #2767848 is a subjective opinion of poster.
Location
Austin, Texas

Time in check out line.

I was in line at the only register open there were 4 customers in ahead of me and 3 behind me. There were no other check out lines open but there were 3 clerks stocking the shelfs. At least one more check stand could have been open. Our Time is valuable.
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ID
#2767332 Review #2767332 is a subjective opinion of poster.

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New Reviewer

772828****

My name is Latoya Austin and I did an application for a dollar tree and I found out that I was under no hireable and Im trying to find out why is I am under no hireable can I find out why I am on the no hireable

User's recommendation: My name is Latoya Austin and I amTrying to find out why I am on the no hireable because I did a application for a dollar tree.

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ID
#2766022 Review #2766022 is a subjective opinion of poster.
Loss
$880

Complaint about a rude cashier

While shopping on August 10th 2021!!!!! The location of 1079 store here in Hagerstown Maryland....Purchased items totaling $60.00 worth of Fall Items.... The cashier Cheryl Griffin was very rude with the interaction of providing me with Customer Service I was told I was messing up the register with the Fall Flowers and that she needs to put a sign up informing customers that she needs to be informed while receiving cash back on debit purchases.... But however with this being said I believe she was having a bad day but if she can't handle the job then she needs to apply herself to be Employed Elsewhere
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1 comment
#2046068

And im sure you were just as nice as can be... Shop elsewhere and your problem is solved.

ID
#2762831 Review #2762831 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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New Reviewer

Store compkaint

Dollar Tree Stores - Store compkaint
It's 9:15 a.m 4 employees and a group of paying customers are sitting outside waiting for a DISTRICT MANAGER to come and open the store. 1 of the employees are telling customers as they come up that they don't have any contact with the DM and don't know when the store will open. GOOD JOB DOLLAR TREE!

User's recommendation: Dont be surprised if you have to wait outside.

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ID
#2758619 Review #2758619 is a subjective opinion of poster.
Location
Huntsville, Texas
Preferred solution
Make sure someone who lives in the town have a key for these type of situations.

Disrespect and denial of service

I was at the register for check out and asked the cashier to place boxes of italian ice together into a bag. She does. I notices she throws in 3 small packages of ice cream on top. I ask her can she place the ice cream into another bag seperate so it will not smash. She looks at me as though im asking to much. Immediately, i get upset and tell her about proper customer service. She tells me im not her daddy and she doesnt have to serve me. She immediately rejects my transaction and places the items i intended to buy behind her. She thereafter tells me to leave the storetleave the store. Then she calls thethe cop

User's recommendation: I was so embarrassed and upset because i wasted time and energy coming to this store. Dollar Tree always has great customer service except this one. Please handle this. I left with no items and im greatly respected into any Dollar Tree. She told me herself to call corporate, she didnt care. She was very nonchalant. She doesnt have the right customer service or character for the company. I felt like i didnt want to shop her again until she is removed. My recommendation is to go to another store until she is removed. I was at the Dollar Tree located on Ellis Avenue in Jackson, MS 39209.

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ID
#2757195 Review #2757195 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

I'm a worker

I want to file an accident at work that happened today at 1pm. And my manager didn't open a file of the accident
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ID
#2756619 Review #2756619 is a subjective opinion of poster.
Location
Cypress, California

Unauthorized charges

No call back was sent to voicemail after sitting on hold for a good while. Still have duplicate charges on my acct and still nothing has been don definitely a pissed customer
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1 comment
#2045121

No one cares.. Pay in cash next time

ID
#2756051 Review #2756051 is a subjective opinion of poster.
Location
Oklahoma, United States

Very nice employee

Dollar Tree Stores - Very nice employee
Dollar Tree Stores - Very nice employee
Dollar Tree Stores - Very nice employee
Dollar Tree Stores - Very nice employee
My complaint was broken plate charges I had 2 boxes broken and some missing, the representative who assisted me was very nice and helped me with my issue.
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ID
#2755672 Review #2755672 is a subjective opinion of poster.
Location
Alpharetta, Georgia

Missing some items in my recent order

Never received half my order and was still charged. Can't get through on the phone either. Impossible to get through to them.
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ID
#2754954 Review #2754954 is a subjective opinion of poster.
Location
Laurelton, New Jersey

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New Reviewer

Discrimination

We went to the new dollar store on the blvd here in Amarillo we went to go get some white out and THe manager and another employed i guess deicded that since we where the only 2 white people in the store to follow us up and down each aisle like we where going to steal the stuff which is stuiped to do if u cant afford a dollar than u dont need it just saying but she followed us for a good hour or so

User's recommendation: If u are white u may want to go some where else she has issues.

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ID
#2751506 Review #2751506 is a subjective opinion of poster.
Location
Amarillo, Texas
Pros
  • Most of their products are good
Cons
  • Dm can not find out who it is
Loss
$10
Preferred solution
Let the company propose a solution
New Reviewer

Was discriminated because I was white.

Was made fun of and to top it all off the cashier stood on the counter above my hard motioning for customers he wanted to wait on. Discusting.

User's recommendation: Don't shop at this store if your white.

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ID
#2747764 Review #2747764 is a subjective opinion of poster.
Location
Miami Gardens, Florida
Pros
  • Needs better customer service
Cons
  • Bad managers and bad company
Loss
$10
Preferred solution
Let the company propose a solution
New Reviewer

Cashier was a racist. Refused to take my money

Being refused service because of my color And told to get my *** white *** out of their store. I was told they didn't need my money and I could go somewhere else. Then stood and laughed at me. I was in tears. I pointed at the camera's and said we are being filmed correct and they say *** Get outta my store.

User's recommendation: DO NOT SHOP AT THIS LOCATION.. THEY HAVE A PROBLEM IF YOU'RE WHITE...

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1 comment
#2043818

I'm sure you were in there with an attitude. Stay out and your problem is solved.

ID
#2747712 Review #2747712 is a subjective opinion of poster.
Location
Miami Gardens, Florida
Loss
$10
Preferred solution
A face to face apology and they need to be terminated or transferred.
New Reviewer

Incorrect product on shelves

Dollar Tree Stores - Incorrect product on shelves
Dollar Tree Stores - Incorrect product on shelves
Dollar Tree Stores - Incorrect product on shelves
I purchased product in wholesale that ended up being everything other than labeled. It smelled nothing like labeled and was discolored. I am a small business owner and used the product for something I sell.. My business has now had bad reviews for one product that was shelved and sold at dollar tree. I tried contacting the actual distribution but it does not exist!!!. .. Someone needs to look into this.

User's recommendation: Do not purchase DETANGLE SPRAY from dollar tree.

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ID
#2745850 Review #2745850 is a subjective opinion of poster.
Location
Clarksville, Tennessee
Pros
  • Most of their products are good
Cons
  • Supplies out of stock
Loss
$40
Preferred solution
Let the company propose a solution