Dollar Tree Stores Complaints and Reviews

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Dollar Tree Stores
Main address: 2709 N Carson St 89706-0151 Carson City NV
1-877-530-TREE (8733), , http://www.dollartree.com/custserv/contactus.jsp
  • 37+2 mobile complaints
  • $77 claimed losses
  • $2 average
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  • Nov 13
  • Supermarkets and Malls
  • Deer Park, New York
  • Exchange Policy
  • 11
  • REVIEW RATING 4/5

I wanted to exchange an item, I didn't have my receipt with me, so I was told that I couldn't exchange it without my receipt. So I went out and got my receipt and the manager still gave me a hard time to exchange my item. I wasn't able to and I'm extremely upset about this, because I had my receipt, so I don't understand the issue. I was embarrassed by the manager, she was rude and yelled at me.... Read more

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  • Oct 31
  • Supermarkets and Malls
  • San Jose, California
  • Staff
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

I just went to the dollar tree store on 52nd in Arvada Co. Horrible service a young girl was arrasing my girls about staff on the floor, they told them no they werent the ones snd she was just mean. They were just turning to the aile and was just behind then turning too as she didnt see me right away she went to the front and made an announcement mean about neglecting your children. When she come... Read more

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  • Oct 31
  • Supermarkets and Malls
  • East Windsor, New Jersey
  • Cashier
  • 1
  • 1
  • 20
  • REVIEW RATING 4/5

I have shopped at the dollar tree store in east Windsor, new Jersey. I have on a number of occasions a cashier named Jennifer be extremely rude to customers. On one occasion a customer was trying to help move a cart from the front so people can move around and she made a remark "leave them alone that's not your job." The customer stated well then who's job is it because I cant get through... Read more

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  • Oct 29
  • Supermarkets and Malls
  • Elizabethtown, Kentucky
  • 16
  • REVIEW RATING 4/5

I was in Dollar Tree about maybe 2 weeks ago. My mom told me that there was a guy peeking in the women's restroom. She said "Excuse me" and he jumped like he was startled. He moved back a little and my mom was contemplating on going into the bathroom because, she was scared. But anyways, she went in and used the restroom and then came out and the guy was still there. She walked away and turned... Read more

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  • Oct 22
  • Supermarkets and Malls
  • Walnut Creek, California
  • Rude Employees
  • 2
  • 2
  • 22
  • REVIEW RATING 4/5

My name is Beverly Hefner I was just 2911 in Sevierville Tn.i just think you need to know that your people that works in the store are very rude.i will never go back in that store.three employees that work the were just standing around talking while one little girl was waiting on everyone. Here name was Tabatha very nice girl she was the best hats off to her. There were 8 people in her line. She... Read more

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  • Oct 13
  • Supermarkets and Malls
  • Waiting Line
  • 37
  • REVIEW RATING 4/5

They never have 2 lines opened ... They only have 1 white girl always working while 2-3 other people sit in the office laughing eating !!! This is everyday I go in there after lunch u sure can't go in there on your lunch break they have this Lil old lady working she is slow always has a line they always have to hollar ask someone will they open a register than when they do come out the office... Read more

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  • Oct 13
  • Ex Employees
  • Atlantic City, New Jersey
  • Nepotism
  • 1
  • 1
  • 40
  • REVIEW RATING 3/5

They are the worse employer I have ever worked for. They hired us and gave us an orientation schedule. But, the day before they called and said the store opening was delayed because of permits. A month went by and we finally got a call to say they were ready. After working there a week unloading the truck and putting boxes out on the floor and setting the store up they told me that I could not... Read more

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  • Oct 06
  • Supermarkets and Malls
  • Bogart, Georgia
  • Rude Staff
  • 50
  • REVIEW RATING 3/5

Its very shameful of dollar tree to employees that are so rude. I'm not one to wanna make a scene when upset. I went shopping with my wife and kids 9/5/2014 for new cups for our children. Upon reaching the cash register my wife learns what we owed and gave the cashier a twenty dollar bill which is great but her comment about receiving a $20 is what gets me furious with her and I quote, "must... Read more

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  • Oct 05
  • Supermarkets and Malls
  • Wilkes Barre, Pennsylvania
  • Decorative Pumpkins
  • 48
  • REVIEW RATING 4/5

I was in store #1677 & purchased 10 pumpkin decorations that I planned to use for an upcoming party. When I arranged them, I decided they looked too small & decided to return them & look for something larger to display. In store, they did not have what I needed. I asked for my money back & they not only REFUSED to do that, they also said no exchanges & no in store credit.... Read more

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  • Aug 28
  • Supermarkets and Malls
  • Hampton, New Hampshire
  • Cancelled Order
  • 38
  • REVIEW RATING 3/5

I ordered a set of 4 Thanksgiving Solar toys online. The next day my friend ordered a set for herself. It's been a week and now I get an email that my order has been cancelled because item is out of stock. Same day my neighbor gets an email to come to the store to pick up her order. How can they be out of stock for me when I order a day before she did, and she gets her order? How is that... Read more

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